How iCaria Together works

From the first request to the written update at the end of every visit.

Share this page

See it for yourself

See the same visit on three phones, stage by stage

The family, the provider and the Family Advocate each follow the same visit from their own phone. Watch one run from the request to the review.

See all three phones

Video coming soon

Step 01

Step 01

Tell us about your parent

Their name, their language, and what they need most right now. Setup takes about ten minutes.

Step 02

Step 02

Choose people you trust

Every provider is vetted: identity verified, references called, conduct agreement signed. The iCaria Certified badge shows who has completed our training too. Your parent never meets anyone your family has not approved.

Step 03

Step 03

Book a visit in 90 seconds

Pick the service, the date, and the provider. Confirmation goes to you, and to your parent's app if they use it.

See the app for your loved one
Step 04

Step 04

Stay close from anywhere

Changes your Family Advocate suggests land in your approval queue. Nothing happens without your family saying yes.

The visit, live

Watch it happen, like your favourite delivery app

Every visit moves through the same steps, and you see each one as it happens.

  1. Requested
  2. Confirmed
  3. On the way
  4. Arrived
  5. In the visit
  6. Done
A real visit, exactly as your family sees it.
A real visit, exactly as your family sees it.

When the visit ends, the provider writes a short update your whole family can read. Then you rate the visit, and your rating shapes who gets offered your future bookings.

The other side of the visit

What providers see

Providers get matched to nearby bookings, accept the ones that fit their schedule, and tap the same steps you watch: on the way, arrived, started, done. They keep 100 percent of their rate plus tips.

How providing works

What can you book?

At-Home Help, Drive-Me Help with a driver who stays, and Errands and Tasks. Prices are shown before you confirm.

Ready? Your first booking takes less time than this page.

Families in Milton, Mississauga and Oakville are setting up care for their parents right now.